1. Data We Collect
For Patients (Upokar App):
- Name, phone number, and password (for account creation)
- Selected location (city/pincode from our database)
- Appointment details (doctor, date/time)
For Medical Centers (Upokar Partner App):
- Medical staff name, phone number, and password
- Medical center address (street, area, city, pincode)
- Doctor details (name, specialty, availability, fee)
- Walk-in patient appointments (name, phone, appointment time)
2. How We Use Data
- To display doctors/medical centers in selected locations
- To manage appointments (booking, cancellations, status updates)
- To authenticate users (phone + password)
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No third-party sharing (data stays within our system)
3. Data Storage & Security
- Encrypted via SSL in transit
- Stored in a secure database
- Medical centers can only access their own appointments
- Patients see only their own bookings
4. User Rights
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Delete Account: Patients/medical centers can delete
accounts anytime in-app
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Update Data: Edit profile info or location
preferences
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No Analytics: We don't track usage data or device
information
5. Location-Specific Notes
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Currently serves only Mathabhanga and Falakata, India
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Locations are pre-defined in our system (users select from dropdown)
6. Walk-In Appointments
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Medical staff may input patient names/phones manually via Upokar
Partner
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These patients receive the same privacy protections as app users
7. Changes to Policy
- Updates will be notified in-app
- Continued use implies acceptance